Methods to mitigate the risks of using contractors have been mixed in effect. First, the line separating contractor from government employee is blurry, and contractors did not always clearly identify themselves as such when dealing with the public.
risks of organizational and personal conflicts of interest were mitigated to some extent, but in practice the government relies on individual contractor employees to identify potential conflicts
Recommendation: To help ensure that CCE has sufficient qualified government personnel to meet its mission, and uses contractors appropriately, the Secretary of the Army should direct ACA to work with CCE in implementing formal oversight procedures to ensure that contractors identify themselves as such in all interactions external to CCE, including telephone communications, e-mail signature lines, and documents, as required by the Federal Acquisition Register
Also look at certification reqds. of DoD.



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